© 2017 London Network for Pest Solutions Ltd

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London Network for Pest Solutions Limited - Privacy Policy (Updated 15/05/18)

Your privacy is important to us, so to better protect it, we are publishing this Privacy Policy explaining our online information practices and how we collect, use and share personally identifiable information such as, your name, address, email address or telephone number we obtain from and about you through this website.


By using our London Network for Pest Solutions (LNPS) website, you agree to the terms of this Privacy Policy. If you do not agree to this policy, please do not use our website.


LNPS reserves the right to modify, alter or otherwise update this Privacy Policy at any time to reflect changes in the law, technology or industry initiatives. Therefore, you should review it periodically so that you are up to date with and aware of  our most current policies and practices. Your continued use of our website following the posting of changes to these terms will mean you accept those changes. 



Privacy Statement


By using this website you hereby give your consent to LNPS to process personal information about you, including the personal information set out below under "The Information We Collect". LNPS will endeavour to use any personal information collected from this website in accordance with the UK Data Protection Act 1998. LNPS endeavours to take appropriate measures to keep personal information given by you secure when using this website.


The Information We Collect 


At our LNPS website, you have the option to request us to contact you. By submitting your details on our “Contact Us” page you are consenting to providing personally identifiable information. The gathering of this information is essential to enable us to provide you with the necessary level of service and be able to contact you. The type of information that may be collected at these pages include: 


Personally identifiable information which users voluntarily provide: such as e-mail addresses, phone number and/or other contact details and information about possible infestations. 


We do not collect or ask for payment on our website.


LNPS collects personally identifiable information that you provide only in order for us to respond to your enquiry. LNPS will not disclose voluntarily provided details to any third parties or use the information in any other way than what is set out in this Privacy Policy, without your prior consent. For all pages where personal data is collected, LNPS will endeavour to provide specific details on the use of this information.


How We Use the Information


When LNPS collects personal identifiable information from you, we will make sure you are informed about who is collecting the information, how and why the information is being collected and the types of uses LNPS make of the information. 


LNPS will use your personal identifiable information in a manner that is consistent with this Privacy Policy and only for the purpose for which it is submitted, unless other uses are disclosed at the time of collection and you allow us to use your information in these other ways. 


LNPS will not use the information you provide about yourself to send you information on products or services, it is just for the purposes of your request for us to contact you.


We sometimes use the non-personally identifiable information that we collect to improve the design and content of our website and to enable us to personalise your general internet experience. We may also use this information to analyse site usage using such things online reporting tools as Google Analytics, however this information that we receive will not personally identify you.

Sharing and Disclosure


LNPS does not share your personal information with third parties unless:


• You have specifically consented to allow us to share your personal information with third party organisations, or

• We need to share your information in order to provide a product or service you have requested, or

• We are required to do so by legal process or in response to a court order or other legitimate request by an authority.


LNPS employees who have access to personally identifiable information are required to protect this information in a manner that is consistent with this Privacy Policy by, for example, not using the information for any purpose other than to carry out the services they are performing for LNPS.


Although we take appropriate measures to safeguard against unauthorised disclosures of information, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Policy.  However, if there is a breach, we will make you aware so that you can take immediate action to prevent unauthorised use of your information.

Our Commitment to Security


Security for all personally identifiable information is extremely important to us. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information using the highest levels of security, LNPS cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your information, we will make our best effort to ensure its security on our systems.


We have put in place reasonable administrative, technical and managerial procedures to safeguard and help prevent loss, theft and unauthorised use, access disclosure or modification of your information, maintain data security, and correctly use the information we collect online. LNPS uses reasonable methods to make sure that personally identifiable information is accurate, up-to-date and appropriately complete.


Where appropriate we may use industry standard SSL encryption for the protection of data transmission.

LNPS does not store any personal banking details.

How You Can Access or Correct Information


You have the right to access your information that the LNPS website has collected about you online. If at any time after supplying your personal information to us you wish to review or amend any incorrect personal identifiable information regarding you please email us at info@LNpestsolutions.com


If you do contact us regarding personal information data that we hold about you we will act on your request in the timescale required by the applicable data protection laws.


COOKIES: We use cookies only to help you navigate the site, we do not use any third party or marketing cookies.


Changes to this Policy


LNPS may modify the terms of this Privacy Policy from time to time.


How to Contact Us


If you have any questions or concerns about the way LNPS collects, shares or uses your personal identifiable information or about this Privacy Policy you may contact us by email at info@LNpestsolutions.com or write to us at London Network for Pest Solutions Ltd, 86 – 90 Paul Street, London EC2A 4NE.


Information provided by you via general e-mail enquiries to LNPS such as your e-mail address is used only to respond to your enquiries in the ordinary course of business, and is never shared with third parties.